My Genie connects you with a personalized butler to help navigate daily digital needs, such as changing mobile phone settings, help with email or internet browsing, navigating social media, remembering passwords, and more.
We can do it for you by remote access, or walking you through it while viewing your screen.
In a word – Yes! Remote support is very common today, and you remain in control, always.
› Our technology uses industry leading security integrations, so your information is safely encrypted every step of the way.
› Our Genies go through an intensive background check and screening, as well as continuous monitoring and training.
› All of your interactions with our Genies are recorded and safely stored to protect both you and us.