Set up your iPhone or iPad

There are two (2) apps we need to install on your mobile device.

  1. MyGenie app (what you use to communicate with your Genie)
  2. Rescue app (what we use to remote view/access your device)

*This only has to be done one time as long as you do not delete the apps.

Download the MyGenie app

Download the Rescue app

This is the app that we use to remote view your device.

*Remember to not delete the app once you install it.

*After installing the Rescue app, you don’t have to do anything with it. You use the MyGenie app to contact us.

Having trouble installing? Call 204-202-8119.

Set up another device

Go to My Account